Your information deserves a clear explanation.

Last updated: 29 October 2026

This policy applies to the Orbital Relay Systems website and information submitted through its contact and support forms. Orbital Relay Systems is a fictional business identity used for this website. For this website, the stated contact details are HAM DE CONTI ROUTE DE BONIFACIO PORTO VECCHIO - 20137 France (FR), phone +12832102422.

Information we collect

If you make an enquiry, we may receive your name, work email, company, role, project type, estimated timeframe, budget range, message and privacy consent. A support request may include your name, work email, organisation or project, issue category, subject and the details you choose to provide. Please do not include passwords, API keys, special-category personal information or confidential production data in these forms.

Our hosting and security providers may also process technical information such as browser type, device and network information, date and time of a request, and basic server or security logs needed to deliver and protect the site.

How and why information is used

We use information to respond to enquiries, assess whether a potential engagement is appropriate, handle support requests, communicate about a project when requested, protect the website against abuse and meet applicable legal obligations. We do not use enquiry information to make solely automated decisions that have legal or similarly significant effects.

Lawful bases

Where applicable data-protection law requires a lawful basis, we generally rely on steps taken at your request before entering a contract, performance of an agreement, legitimate interests in responding to business enquiries and maintaining a secure service, consent where you have given it, or compliance with a legal obligation. The basis depends on the context and the information involved.

Retention

Enquiry and support information is kept only for as long as reasonably necessary to respond, maintain relevant business records and resolve any follow-up. If no engagement results, we ordinarily review and delete enquiry details within 24 months of the last meaningful contact unless a longer period is justified by a continuing discussion or legal requirement. Project records may be retained under the applicable agreement and legal retention rules. Security logs are kept for a limited period appropriate to their protective purpose.

Service providers and disclosure

We may use providers that host the website, deliver form submissions, protect against automated abuse, or provide secure business communications. They process information on our instructions or for their own defined security and service purposes under their applicable terms. We do not sell personal information. We may disclose information where required by law, to protect legal rights or safety, or as part of a genuine business reorganisation subject to appropriate safeguards.

International transfers

Our work and service providers may operate in more than one country. If personal information is transferred from the European Economic Area to a country without an applicable adequacy decision, appropriate transfer safeguards—such as standard contractual clauses—and any required supplementary measures should be used. You may request general information about safeguards applicable to a particular transfer.

Security

We use reasonable organisational and technical measures intended to limit unauthorised access, alteration, disclosure or loss. No website or transmission method can be guaranteed completely secure. Please use the forms only for information needed to handle your request and contact us promptly if you believe information was submitted in error.

Cookies and analytics

This site may use strictly necessary technologies for page delivery, security and form operation. Its hosting platform may also provide limited traffic or performance measurement. This site does not intentionally add advertising cookies or behavioural advertising profiles. Browser settings can restrict cookies, although some site functions may then be unavailable. If optional analytics or non-essential cookies are introduced, they should be disclosed and consent obtained where required before they are used.

Your rights

Depending on your location and circumstances, you may have the right to request access, correction, deletion, restriction or portability of personal information, object to processing based on legitimate interests, or withdraw consent where processing relies on consent. You may also complain to your local data-protection authority; in France this is the Commission nationale de l'informatique et des libertés (CNIL). Rights may be subject to legal limits, and we may need to verify your identity before acting.

Children and external websites

This business website is intended for professional audiences and is not designed for children. Links to third-party websites are provided for convenience; their privacy practices are governed by their own notices, which should be reviewed before sharing information with them.

Changes and contact

We may update this policy when our practices or legal requirements change. The latest revision date appears above. To ask a privacy question or make a rights request, use the contact page and clearly identify it as a privacy request, or write to Orbital Relay Systems at HAM DE CONTI ROUTE DE BONIFACIO PORTO VECCHIO - 20137 France (FR), or call +12832102422.